Terms of Service

Introduction

Welcome to Lucky Biscuit Pet Bakery (referred to as “Lucky Biscuit”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our website, luckybiscuitpetbakery.com (the “Site”), and the purchase of any products from our Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site.

Use of the Site

Eligibility

You must be at least 18 years old to use our Site and purchase our products. By using our Site, you represent and warrant that you meet this age requirement.

Account Registration

To purchase products from our Site, you must be an approved member according to our member sign-up process. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and complete. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Prohibited Activities

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.
    Interfere with or disrupt the operation of the Site.
  • Use any automated system, including robots, spiders, or offline readers, to access the Site.
  • Attempt to gain unauthorized access to any portion of the Site.

Products and Orders

Product Information

We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not warrant that such information is always accurate, complete, or current. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

Order Acceptance and Cancellation

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or issues identified by our fraud detection system. If we cancel an order after you have already been billed, we will refund the amount charged.

Payment

We accept various payment methods through Stripe. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees.

Shipping and Delivery

We ship products to retail stores in specified regions. Shipping costs and delivery times are provided during the checkout process. While we strive to meet the estimated delivery times, we are not responsible for any delays caused by shipping carriers or other factors beyond our control.

Returns and Refunds

Return Policy

We do not accept returns. If you are unsatisfied with your order, please contact us within 48 hours of receipt at [email protected] or 785-218-1037.

Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of Lucky Biscuit or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our Site without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Lucky Biscuit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site; and/or (vi) the defamatory, offensive, or illegal conduct of any third party. In no event shall Lucky Biscuit’s aggregate liability for all claims relating to the Site exceed the greater of one hundred U.S. dollars (USD 100.00) or the amount you paid Lucky Biscuit, if any, in the last twelve months.

Governing Law and Dispute

Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of our Site shall be resolved through binding arbitration in Kansas, in accordance with the rules of the American Arbitration Association.

Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

Contact Us

If you have any questions about these Terms, please contact us:

Thank you for choosing Lucky Biscuit Pet Bakery. We hope you enjoy our products and services.